Information generated from communications between users and analysts forms the basis for information systems development and is therefore a major determinant of success. This research investigates the effectiveness of these user/analyst interactions. Tape recordings of user/analyst communications during systems development are used to analyze traditional interaction methods. An alternative "organizational/earning" interaction methodology is developed based on the Argyris and Schon organizational learning theory. Finally, this new methodology is used by a group of professionals involved in systems projects and again evaluated based on tape recordings of their user/analyst communications. Results show that traditional user/analyst interactions display primarily error-prone characteristics, and that the new interaction methodology successfully generated more valid information with increased detection of errors.